Privacy Policy

Vana Soma ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us when you visit our website or place an order.

Information we collect

• Contact details: name, email address, phone number
• Shipping and billing addresses
• Order history and preferences
• Payment information, processed securely by our payment partners (Razorpay) — we never store your card details
• Basic usage data (pages visited, device type) for analytics and site improvement

How we use your information

We use your information to process and deliver orders, provide customer support, send order updates, and, if you've opted in, send occasional newsletters about new products and offers. We do not sell your personal information to third parties.

Sharing your information

We share information only with service providers who help us run our business — payment processors, shipping partners, and analytics providers — strictly to the extent necessary to provide their service to us.

Your rights

You can request access to, correction of, or deletion of your personal data at any time by contacting us at thevanasoma@gmail.com. You can unsubscribe from marketing emails at any time using the link in any email we send.

Cookies

We use essential cookies to keep you signed in and remember your cart, and analytics cookies to understand how our site is used. You can control cookies through your browser settings.

Contact us

Questions about this policy? Reach us at thevanasoma@gmail.com.